All Return and exchanges:
Ø No return will be accepted without prior authorization. No exceptions.
Ø You must contact us for authorization and proper return instructions.
Ø Top Lowrider is not responsible for any returns done without prior authorization.
Ø No returns will be accepted after (7 days) of receiving your order.
Ø Any shortages or damages must be reported within 24 hours of receipt.
Ø The buyer is responsible to ship back item in ALL CASES.
Ø The buyer will not be reimburse for shipping for original order.
Ø All returns are subject to an inspection upon return to the warehouse. The returned item
must be returned in unused brand new condition, in the original packaging, and with all accessories.
Ø If merchandise are not in brand new condition, we cannot exchange them for you. In this case, you either will have to pay for the shipping to send them back or you lose your parts.
Ø Any return that has postage due will be refused
Ø All Returns are subject to a restocking charge of 20%
Ø In Case customer need store credit Returns are subject to a restocking charge of 10%
Ø Customers will be held responsible for shipping back the item and/or for us shipping new item.
Ø Refunded will be partial amount (original purchase amount MINUS the original shipping cost paid by the seller MINUS 20% restocking fee),as this amount is non-refundable by USPS or UPS
Ø If the item had original free shipping, the actual shipping cost will be deducted from total.
Ø No return for bicycles will be accepted. No exceptions.
Ø We recommend you insure your package and save tracking information.
Ø Top Lowrider is not responsible for any items lost or damaged in the return shipping process.
Ø A 5% credit card processing fee will apply to orders cancelled before being shipped.